The position is primarily leadership, client-facing, creating solutions and requiring exceptional team-building and operational setup skills. The ideal candidate demonstrates high technical skills, proven experience in building teams from scratch, establishing new operations, and strong client relationship management capabilities.
Responsibilities:
Establish operational processes, workflows, and quality standards for the new teams
Coordinate with other departments to integrate the new operation into the existing infrastructure
Serve as primary client interface, managing relationships and ensuring client satisfaction
Present research findings and malicious evidence to clients and stakeholders
Advise on technical aspects for malware research challenges and automated solutions
Create training programs and onboarding processes for new team members
Develop performance metrics and evaluation frameworks for team effectiveness
Lead client meetings, requirement discussions, and project planning sessions
Collaborate with sales and business development teams on client engagements
Requirements:
Management experience – managing at least 10 employees for a minimum of 2 years
Strong client-facing experience with excellent presentation and communication skills
At least 3 years of proven experience in one of the following: malware research, reverse engineering, penetration testing, embedded software development
Understanding of malware research principles and the cybersecurity landscape
Experience managing client relationships and delivering technical solutions to business stakeholders
Must have a valid international government-issued photo ID (e.g., current passport, or international driver's license) for identity verification and global client interaction.
Excellent spoken and written English
