Key Responsibilities
Provide Tier 1 support for hardware, software, Microsoft 365, and basic network issues.
Manage user accounts, access permissions, and perform onboarding/offboarding tasks.
Deploy and maintain laptops, mobile devices, and peripherals.
Perform routine updates, patches, and basic system maintenance.
Maintain and update IT asset inventory and documentation.
Escalate complex technical issues as needed.
Requirements
12+ years of experience in a Help Desk or IT Support role.
Strong knowledge of Windows 10/11, Microsoft 365, Teams, and Outlook.
Experience with Active Directory / Azure AD user administration.
Basic understanding of networking fundamentals (TCP/IP, DNS, DHCP).
Fluent English with excellent communication skills.
For more information and sending CVs- [email protected]