The position requires close collaboration with sales, logistics, finance, and purchasing teams, ensuring accuracy, responsiveness, and operational excellence in a dynamic and fast-paced global environment.
Responsible for maintaining daily contact with customers and to respond to requests.
Manage the order process from customers -beginning with the receipt of the order, checking and entering the order, and tracking it until it is approved
Responsible for the delivery process – preparation of shipping documents, invoices, customer updates, liaison with couriers and customs agents
Support for the repair process (RMA) with customers
Requirements:
Academic education
Three years (or more) in a sales administration or sales support position in a global company – a significant advantage
Customer-centric orientation
Strong interpersonal and communication skills
Ability to work effectively within a team
Excellent verbal and written skills in English and Hebrew – a must
Excellent organizational and multitasking skills
Ability to work in a high volume and multi-tasked environment
Proficient in Microsoft Office
Familiar with ERP systems (Priority an advantage)
