Join us in an exciting role as a Business Application Engineer! In this position, you will be responsible for the administration, solution design, delivery, and support of applications under the Business Applications umbrella. You’ll ensure that the processes necessary for the business to function and succeed run smoothly, acting as a technical point of contact to resolve application and system issues, as well as generating documentation and training materials.

Responsibilities:

Collaborate closely with GTM, Finance, and Accounting leadership to implement cross-functional technology programs.
Become a subject matter expert on our business processes and cycles, and implement technology solutions that enable efficient scaling.
Design, build, and manage reports and dashboards to meet business needs.
Oversee all integrations between Salesforce and other systems, ensuring they run smoothly and that mappings between systems are correctly defined and maintained.
Maintain and manage the quality and integrity of Salesforce data.
Requirements:

3+ years of hands-on experience in the tech industry as a Salesforce administrator, with knowledge of Sales Cloud and Service Cloud.
Expert understanding of GTM, Finance, and Accounting business processes such as Order to Cash, Procure to Pay, Hire to Retire.
Experience in application requirements gathering and design, including process mapping and gap analysis.
Experience with systems integration.
Familiarity with the software development lifecycle and agile methodology.
Strong knowledge of reporting and building dashboards within Salesforce and BI tools.
Knowledge of how to work with DevOps tools (Copado preferred) or Version Control Systems.
Experience in building business processes through the development of Salesforce Flows.
Strong knowledge of API services to ensure correct data exchanges.
Experience with tools such as HubSpot, DealHub, ZoomInfo, Gong, and MatchMyEmail is a significant plus.
Fluency in English is a must.